Resolved
Issue is fully resolved and customers can now spend and earn their Inkbucks as expected. We will continue to monitor.
(10:00 EST — Mar 20)Monitoring
Provider has implemented a fix, and we are monitoring the results.
(20:40 EST — Mar 18)Identified
We have identified the issue, our provider is experiencing issues with their systems. They are investigating.
(10:39 EST — Mar 18)Investigating
Customers are having trouble spending their Inkbucks. We are investigating and will provide an update as soon as we have more information.
(09:30 EST — Mar 18)Last updated: March 20, 2024 at 10:02 AM EST